Delivery & Returns

Delivery can be to any address as long the address at which your payment card is registered is also present on your order.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

Goods are usually despatched within 24 hours and sent by mail.

Pinter & Martin Ltd will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Pinter & Martin Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Force Majeure
Pinter & Martin Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns
If you need to return a product purchased from Pinter & Martin Ltd then you have 28 working days to do so. The returned goods must be in a resalable condition.

If the return is due to sending you the wrong book, or the book is damaged, we will offer a full refund or replacement, provided we are aware of this within 10 working days.

Please post returns to the following address:

Pinter & Martin Ltd

6 Effra Parade

London

SW2 1PS

United Kingdom

This returns policy does not affect your legal rights.

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Pinter & Martin Ltd website, or by phoning us on 020-7737 6868.